Shipping policy

All orders are processed within 1-3 working days. Once dispatched, delivery times typically range from 2-4 working days within the UK.

All parcels are sent via tracked delivery to ensure safe and reliable shipping. You will receive a confirmation email with tracking details once your order has been shipped. 

Please ensure all delivery information is entered correctly at checkout, as Helayna Elegance cannot be responsible for delays or issues caused by incorrect details.

During peak periods or promotions, processing times may be slightly extended.